skip to main content


These resources – like the public health crisis itself – are constantly evolving and are only current as to the date of publication. This page was last updated on August 31, 2020.

For more up-to-date information on the relief programs available in Connecticut, we recommend that you visit the state's COVID-19 Response website.

resource search icon

Description of Program and Relief

No Action Position Regarding Temporarily Working from Home Due to COVID-19

In light of the impact of COVID-19, Connecticut’s Banking Commissioner has announced that he will take no action against eligible Consumer Credit (CC) Licensees who violate the requirement that any Connecticut-licensable activity be conducted from a licensed branch office location.

Government or Lead Agency

Connecticut Department of Labor

Dates Available

Effective immediately through April 30, 2020.

Eligibility Requirements/Restrictions

Under Title 36a, “Consumer Credit Licensees” includes consumer collection agencies, debt adjusters, debt negotiators, mortgage brokers, mortgage correspondent lenders, mortgage lenders, mortgage servicers, sales finance companies, small loan companies and student loan servicers.

Certain criteria must be met:

  • The Connecticut licensable activity is conducted from the home location of an individual working on behalf of a Connecticut CC Licensee;

  • The individual is working from home due to a reason relating to the COVID-19 outbreak and has informed the Connecticut CC Licensee of such reason in writing;

  • The individual maintains all necessary licenses under Title 36a to conduct such Connecticut licensable activity, including, but not limited to, mortgage loan originator or loan processor or underwriter licensure, as applicable;

  • None of the Connecticut licensable activity will be conducted in person with members of the public from the home location; and

  • The Connecticut CC Licensee shall at all times exercise reasonable supervision of the Connecticut licensable activity being performed at the home office and ensure that appropriate safeguards and controls are established concerning consumer information and data security.

Application Deadlines (If Applicable)


Contact for More Information


List of Additional Information

For more information, please visit this link.

© 2021 Paul, Weiss, Rifkind, Wharton & Garrison LLP. This does not constitute legal advice and does not create an attorney-client relationship. In some jurisdictions, this publication may be considered attorney advertising. Past representations are no guarantee of future outcomes.

© 2022 Paul, Weiss, Rifkind, Wharton & Garrison LLP

Privacy Policy