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New Jersey

These resources – like the public health crisis itself – are constantly evolving and are only current as to the date of publication. This page was last updated on August 21, 2020.

For more up-to-date information on the relief programs available in New Jersey, we recommend that you visit the Department of Human Services or the governor's COVID-19 Resources website

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Description of Program and Relief

Moratorium on Utility Shutoffs

All of New Jersey’s public electric, phone, cable, water and gas utilities have universally agreed to suspend service shutoffs indefinitely due to the COVID-19 epidemic. Despite the suspension of shutoffs, customers are not relieved of their payment obligations during this period.

Government or Lead Agency

New Jersey Board of Public Utilities

Dates Available

April 13, 2020, continuing indefinitely

Eligibility Requirements/Restrictions


Application Deadlines (If Applicable)


Contact for More Information

Residents should contact the New Jersey Board of Public Utilities Customer Assistance team by filling out this online form, or by calling (800) 624-0241 between the hours of 9 a.m. to 4 p.m. ET.

List of Additional Information

More information is available here.

© 2021 Paul, Weiss, Rifkind, Wharton & Garrison LLP. This does not constitute legal advice and does not create an attorney-client relationship. In some jurisdictions, this publication may be considered attorney advertising. Past representations are no guarantee of future outcomes.

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