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New York State

These resources – like the public health crisis itself – are constantly evolving and are only current as to the date of publication. This page was last updated on July 20, 2020.

We recommend that you monitor this site, as well as the sites referenced in these resources, for updates and changes as we expect the situation and solutions to change over the coming weeks and months. For information on specific programs, we encourage you to visit the websites of the organizations or government entities that are responsible for the relief.

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Description of Program and Relief

Department of Labor Launches One-Stop-Shop Application for Unemployment Insurance Benefits Due to COVID-19

Unemployment Insurance (UI) and Pandemic Unemployment Assistance (PUA) are two programs providing temporary income for eligible workers who lose their jobs through no fault of their own. PUA is a federal program created by the CARES Act that expands eligibility for unemployment benefits and increases those benefits for certain individuals who are unemployed or unable to work due to the COVID19 emergency. Most self-employed workers and independent contractors are ineligible for state-level UI and should apply for expanded federal-level UI benefits under the CARES Act, through the same application process provided by the New York State website. (As of April 20, 2020, applicants will no longer need to apply for state-level UI benefits and receive a rejection in order to apply for federal-level UI benefits.) On April 20, 2020, the New York State Department of Labor launched a new, one-stop-shop online application for New Yorkers to apply for UI or the new PUA at the same time. The system will prompt the applicant to either one of the two programs, based on the applicant’s eligibility.

Government or Lead Agency

Department of Labor

Dates Available

Effective April 20, 2020, continuing indefinitely.

Eligibility Requirements/Restrictions

Any New York worker who loses her job and considers applying for unemployment insurance can use the new application. Eligibility requirements for the regular UI is available here. An applicant is eligible for PUA if they are not eligible for either UI or paid leave compensation, and cannot telework. Detailed eligibility requirements for Pandemic Unemployment Assistance is available here.

Contact for More Information

Telephone Claim Center: 1-888-209-8124 Monday through Thursday, 8 am to 7:30 pm. Friday, 8:00 am to 6:00 pm. Saturday, 7:30 am to 8:00 pm

List of Additional Information

More information on the program is available here. Additional information in the Claimant Handbook is available here. A public service announcement (PSA) to assist New Yorkers applying for unemployment benefits can be viewed here. For questions about the expanded COVID-19 Unemployment Insurance, a FAQ is available here.

The Application

For the application form, click here.

You will need to use NY.gov ID credentials to access the application form. If you do not already have NY.gov ID credentials, you can request them using the following forms:

The day you should file is based on the first letter of your last name:

  • Last names starting with A - F, should file claims on Monday.

  • Last names starting with G - N, should file claims on Tuesday.

  • Last names starting with O - Z, file claims on Wednesday.

If you missed your filing day, you should then file your claim on Thursday, Friday or Saturday. Filing later in the week will not delay payments or affect the date of claim, since all claims are effective on the Monday of the week in which they are filed.


© 2021 Paul, Weiss, Rifkind, Wharton & Garrison LLP. This does not constitute legal advice and does not create an attorney-client relationship. In some jurisdictions, this publication may be considered attorney advertising. Past representations are no guarantee of future outcomes.

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