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California

These resources – like the public health crisis itself – are constantly evolving and are only current as to the date of publication. This page was last updated on September 25, 2020.

For more up-to-date information on the relief programs available in California, we recommend that you visit the Secretary of State's website or the California COVID-19 portal.

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Description of Program and Relief

Rebate Checks to Residential and Commercial Electric Customers

The City of Pasadena City Council approved a plan to issue rebate checks to all residential and commercial electric customers in the coming weeks. Under the plan, refunds will be issued to all electric customers in an amount equal to the Utility Underground Surtax for the two-year period from April 2018 through March 2020. Customers will receive a rebate check in the next 4 to 5 weeks. The plan also suspends collection of further Utility Underground Surtaxes for a period of 6 months.

Government or Lead Agency

City of Pasadena City Council, Pasadena Water and Power

Dates Available

Effective immediately

Eligibility Requirements/Restrictions

All residential and commercials electric customers will automatically receive rebate checks. For those who moved or closed their accounts in the last two years, the City is developing a process by which those customers will be able to apply for a rebate.

Application Deadlines (If Applicable)

N/A

Contact for More Information

Call the Citizen Service Center: (626) 744-7311

List of Additional Information

For answers to frequently asked questions, click here.

For the press release, click here.


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