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California

These resources – like the public health crisis itself – are constantly evolving and are only current as to the date of publication. This page was last updated on September 25, 2020.

For more up-to-date information on the relief programs available in California, we recommend that you visit the Secretary of State's website or the California COVID-19 portal.

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Description of Program and Relief

Relief Measures for Residents and Businesses

The City of Santa Ana enacted a number of economic relief measures to assist those affected by the COVID-19 crisis, including a moratorium on all residential and commercial evictions for non-payment due to financial impacts related to COVID-19. The City of Santa Ana has also prohibited residential landlords from enacting rent increases. The City of Santa Ana also suspended the initiation of and proceeding of any foreclosure action against a property owner with a demonstrated financial impact related to COVID-19. The City of Santa Ana also suspended water and sewer service shut-offs for unpaid bills and will not charge latepayment penalties and fees for parking violations, water bills, and sewer bills. These relief measures do not change obligations renters have to pay rent in a timely manner, or for utility customers to make payments in a timely manner.

Government or Lead Agency

City of Santa Ana

Dates Available

March 19, 2020 to May 31, 2020 or longer if extended by the Governor of California.

Eligibility Requirements/Restrictions

Residential Evictions Moratorium

According to Santa Ana’s Executive Order (Section 2), in order for the eviction moratorium to apply, a residential tenant must notify the landlord in writing of lost income and that the inability to pay full rent is due to the financial impact of COVID-19 within 30 days after the rent is due. The tenant must also provide documentation to support the claim. Recipients of medical or financial information provided by the tenant must hold it in confidence and only use it for evaluation of the tenant’s claim. Financial impacts of COVID19 include, but are not limited to, lost household income as a result of:

  • Being sick with COVID-19;

  • Caring for a household or family member who is sick with COVID-19;

  • Lay-offs, loss of hours, or other income reduction resulting from business closure or other economic impacts of COVID-19;

  • Compliance with a recommendation from a government health authority to stay home, selfquarantine, or avoid congregating with others;

  • Extraordinary out-of-pocket medical expenses; and

  • Child care needs arising from school closures related to COVID-19.

Landlords may not charge or a collect a late fee for rent that is delayed due to the financial impact of COVID-19. Effective April 7, 2020, pursuant to Executive Order 2-2020 (Section 3), residential landlords are prohibited from enacting rent increases until the expiration of Executive Order N-28-20 adopted by the Governor of the State of California.

Commercial Evictions Moratorium

According to the Executive Order (Section 3), if a commercial tenant’s business is limited or closed to prevent or reduce the spread of COVID-19, and the tenant demonstrates lost income and inability to pay rent as a result of a limitation or closure or another demonstrated financial impact due to COVID-19, commercial landlords may not charge rent or evict that commercial tenant for nonpayment of rent. A landlord is on notice of a tenant’s lost income and inability to pay rent if the tenant, within 30 days after the date rent is due, notifies the landlord in writing of the lost income and inability to pay rent related to COVID-19 and provides appropriate supporting documentation. “Writing” includes text or email communications if the tenant and the landlord (or landlord’s representative) previously have communicated in that fashion. If a tenant suffers only a partial loss of income, pro-rated rent must be paid.

Suspension of Foreclosures

According to the Executive Order (Section 4), foreclosure actions against residential and commercial property owners may not be initiated or proceed during the declared local emergency in the City of Santa Ana for any mortgagor with a demonstrated financial impact related to COVID-19. The suspension of foreclosures does not relieve the property owner from paying unpaid mortgage payments, and the property owner must pay unpaid mortgage payments within six months of the end of the local emergency, unless the parties agree to a different time period.

Application Deadlines (If Applicable)

For the Eviction Moratorium, the tenant must notify the landlord in within 30 days of the date rent is due.

Contact for More Information

N/A

List of Additional Information

Executive Order: Moratorium on Evictions and Other Protective Measures

Executive Order: Prohibiting Residential Rent Increases

https://www.santa-ana.org/coronavirus


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