Coronavirus (COVID-19) Relief Center
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California
These resources – like the public health crisis itself – are constantly evolving and are only current as to the date of publication. This page was last updated on September 25, 2020.
For more up-to-date information on the relief programs available in California, we recommend that you visit the Secretary of State's website or the California COVID-19 portal.
Description of Program and Relief
Suspension of Gas & Electricity Shut-Offs Due to Non-Payment and Utility Bill Discounts
San Diego Gas & Electric Company (SDG&E) is temporarily suspending service disconnections for non-payment. If a customer is having trouble paying their energy bill, they can call SDG&E at (800) 411-7343 to work out a payment plan. SDG&E will also waive late payment fees for business customers whose finances have been impacted by the COVID-19 pandemic.
SDG&E also offers utility bill discount programs to customers facing financial hardship. These programs are ongoing and are not unique to the COVID-19 pandemic, but SDG&E is encouraging customers affected by COVID-19 to apply. There are two different discount programs: (1) California Alternate Rates for Energy (CARE), which provides a discount of 30% or more on monthly bills; and (2) Family Electric Rate Assistance (FERA), which provides an 18% discount on monthly bills.
Government or Lead Agency
San Diego Gas & Electric Company
Dates Available
Suspensions of service disconnections are effective immediately until further notice.
The CARE and FERA discount programs are ongoing.
Eligibility Requirements/Restrictions
The suspension of service disconnections for non-payment applies to any SDG&E customers who are having trouble paying their energy bills.
Application Deadlines (If Applicable)
N/A
Contact for More Information
Contact San Diego Gas & Electric Company at (800) 411-7343.
List of Additional Information
© 2021 Paul, Weiss, Rifkind, Wharton & Garrison LLP. This does not constitute legal advice and does not create an attorney-client relationship. In some jurisdictions, this publication may be considered attorney advertising. Past representations are no guarantee of future outcomes.