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California

These resources – like the public health crisis itself – are constantly evolving and are only current as to the date of publication. This page was last updated on September 25, 2020.

For more up-to-date information on the relief programs available in California, we recommend that you visit the Secretary of State's website or the California COVID-19 portal.

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Description of Program and Relief

Suspension of Utility Shutoffs

In response to the COVID-19 pandemic, the City of Riverside declared a “local emergency” on March 13, 2020. The declaration suspends all utility shut-offs until at least the end of April, and late payments will be accepted without penalty.

Government or Lead Agency

City of Riverside

Dates Available

March 13, 2020 to April 30, 2020 (subject to extension)

Eligibility Requirements/Restrictions

N/A

Application Deadlines (If Applicable)

N/A

Contact for More Information

Bills may be paid online, by phone (951) 782-0330, or by mail.

Call 311 and/or the Call Center at (951) 826-5311 during Extended Hours:

• Monday through Friday: 7:00 a.m. – 6:00 p.m.

• Saturday: 8:00 a.m. – 3:00 p.m.

• Sunday: 8:00 a.m. – 3:00 p.m.

List of Additional Information

City of Riverside Declaration of Local Emergency:

https://www.riversideca.gov/press/city-riverside-declares-local-emergency-closes-non-essential-facilities-public

Riverside Utilities Website:

https://www.riversideca.gov/utilities/

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© 2021 Paul, Weiss, Rifkind, Wharton & Garrison LLP. This does not constitute legal advice and does not create an attorney-client relationship. In some jurisdictions, this publication may be considered attorney advertising. Past representations are no guarantee of future outcomes.

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