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These resources – like the public health crisis itself – are constantly evolving and are only current as to the date of publication. This page was last updated on October 5, 2020.

For more up-to-date information on the relief programs available in Georgia, we recommend that you visit the COVID-19: State Services in Georgia website, the Department of Public Health's COVID-19 Materials and Resources or the Department of Community Affairs' COVID-19 Resources.

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Description of Program and Relief

Moratorium on Water Shutoffs

Atlanta Mayor Keisha Bottoms has directed the Commissioner of Watershed Management to refrain from taking any action which would result in the termination of water services for any Watershed Management customer due to non-payment for the period between March 11, 2020 and June 30, 2020. Watershed Management customers are obligated to pay their utility bills, even though water shutoffs have been suspended.

Government or Lead Agency

City of Atlanta

Dates Available

August 31, 2020 to October 31, 2020, unless further extended by subsequent order.

Eligibility Requirements/Restrictions

All Watershed Management customers in the City of Atlanta

Application Deadlines (If Applicable)


Contact for More Information

Department of Watershed Management: (404) 546-0311

General information requests can be submitted here.

List of Additional Information

For the Atlanta Mayor’s Office Press Release extending the suspension of water shutoff, see here.

For the Atlanta Mayor’s Office Press Release announcing the suspension of water shutoffs, see here.

For the August 28, 2020 Administrative Order extending the suspension of water service shutoffs, see here.

© 2021 Paul, Weiss, Rifkind, Wharton & Garrison LLP. This does not constitute legal advice and does not create an attorney-client relationship. In some jurisdictions, this publication may be considered attorney advertising. Past representations are no guarantee of future outcomes.

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