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Georgia

These resources – like the public health crisis itself – are constantly evolving and are only current as to the date of publication. This page was last updated on October 5, 2020.

For more up-to-date information on the relief programs available in Georgia, we recommend that you visit the COVID-19: State Services in Georgia website, the Department of Public Health's COVID-19 Materials and Resources or the Department of Community Affairs' COVID-19 Resources.

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Description of Program and Relief

Suspension of Utility Cut-Offs, Late Fees, and Penalties

To help prevent the spread of the COVID-19 virus, Augusta Utilities has suspended public access to its physical locations. Augusta Utilities service disconnections, late fees, and penalties will be suspended until normal operations resume. The suspension does not excuse customers from their obligations to pay for their utilities.

Necessary transactions can be handled online, by phone, or at select drive-through and kiosk locations. Refer to their website for additional information here.

Government or Lead Agency

City of Augusta, Mayor’s Office

Dates Available

Effective as of March 17, 2020, until normal operations resume.

Eligibility Requirements/Restrictions

All customers of Augusta Utilities.

Application Deadlines (If Applicable)

N/A

Contact for More Information

Augusta Utilities’ Customer Service line is (706) 821-1851. For additional contact information, see here (note that physical locations may be closed).

List of Additional Information

For more information on Augusta Utilities, see here.

For the Mayor’s Office news release about the policy, see here, and navigate to 3/20/2020 – 4:00 p.m.


© 2021 Paul, Weiss, Rifkind, Wharton & Garrison LLP. This does not constitute legal advice and does not create an attorney-client relationship. In some jurisdictions, this publication may be considered attorney advertising. Past representations are no guarantee of future outcomes.

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