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Kentucky

These resources – like the public health crisis itself – are constantly evolving and are only current as to the date of publication. This page was last updated on June 8, 2020.

For more up-to-date information on the relief programs available in Kentucky, we recommend that you visit the state's COVID-19 Resources portal or the Louisville Metro COVID-19 Response website.

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Description of Program and Relief

Utilities Under Jurisdiction of Kentucky Public Service Commission Suspend Disconnections for Non-Payment and Late Fees

The Kentucky Public Service Commission ordered all utilities under its jurisdiction to suspend until further notice, and for at least 30 days from March 16, 2020, all disconnections for non-payment, as well as late payment fees, in order to provide relief for customers during the coronavirus (COVID-19) epidemic. The order does not apply to municipal utilities over which the Public Service Commission does not have authority.

This is a temporary measure and customers are still responsible for paying their bills. Customers are encouraged to pay what they can.

Government or Lead Agency

Kentucky Public Service Commission

Dates Available

Effective March 16, 2020 until further notice.

Eligibility Requirements/Restrictions

N/A

Application Deadlines (If Applicable)

N/A

Contact for More Information

The Kentucky Public Service Commission can be reached at (502) 564-3940.

List of Additional Information

More information be found at: https://psc.ky.gov/agencies/psc/press/032020/0316_r01.pdf

The Website of the Kentucky Public Service Commission is: https://psc.ky.gov/


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