Coronavirus (COVID-19) Relief Center
Coronavirus (COVID-19) Relief Center
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Nevada
These resources – like the public health crisis itself – are constantly evolving and are only current as to the date of publication. This page was last updated on July 27, 2020.
For more up-to-date information on the relief programs available in Nevada, we recommend that you visit Nevada Health Response, the Department of Health and Human Services' Division of Public and Behavioral Health or Nevada 211.
Description of Program and Relief
Various Utilities Suspend Cut-Offs, Late Fees, and Penalties
To help prevent the spread of the COVID-19 virus, several utility companies have suspended cut-offs of service, late fees, and other penalties. Not all utility companies have done so, so Nevadans should check with their local company.
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NVEnergy suspended disconnection for nonpayment for those directly affected financially by COVID-19, waived late fees and deposits, and made allowances for those unable to pay due to self-isolation. Additionally, NVEnergy has temporarily expanded Project REACH, an energy assistance program originally established to assist senior citizens, to apply to customers of any age that meet income guidelines, or are experiencing financial hardships due to COVID-19.
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Southwest Gas suspended disconnects indefinitely in light of COVID-19 and offers flexible payment options to customers experiencing financial hardships.
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The City of Henderson has temporarily suspended shut-offs of water service.
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Las Vegas Valley Water District (LVVWD) has temporarily suspended customer shutoffs for delinquent and/or non-payment.
Government or Lead Agency
This is not a government sponsored program.
Dates Available:
Dates not specified.
Eligibility Requirements/Restrictions
Application Deadlines (If Applicable)
N/A
Contact for More Information
Southwest Gas can be reached at by phone at (877) 860-6020 Monday through Friday 7 a.m. to 6 p.m. (hearing impaired should call 711) or online at https://www.swgas.com/en/home.
Henderson water service customers should contact the Department of Utility Services’ Customer Care Center at (702) 267-5900 from Monday-Thursday, 7:30 a.m.-5:30 p.m. to make a payment arrangement if they are unable to pay their utility bill by the due date.
LVVWD offers numerous services online to assist customers and provide remote access to the LVVWD account. Customer can visit lvvwd.com for more information or call (702) 870-4194.
List of Additional Information
© 2021 Paul, Weiss, Rifkind, Wharton & Garrison LLP. This does not constitute legal advice and does not create an attorney-client relationship. In some jurisdictions, this publication may be considered attorney advertising. Past representations are no guarantee of future outcomes.