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Rhode Island

These resources – like the public health crisis itself – are constantly evolving and are only current as to the date of publication. This page was last updated on April 26, 2020.

For more up-to-date information on the relief programs available in Rhode Island, we recommend that you visit the state's COVID-19 Resource Center website or Rhode Island's Department of Health website

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Description of Program and Relief

COVID-19 Moratorium on Utilities Collections

The Public Utilities Commission (“PUC”) has directed all electric, gas, water, and wastewater utilities regulated by the PUC "to cease certain collections activities, including service terminations for nonpayment". This moratorium extends to April 15, 2020 for residential customers and to March 31, 2020 for other classes. In each case, the PUC will revisit the temporary moratorium prior to its expiration and decide whether to extend the order.

The PUC is also asking for utilities to be restored for residential customers who meet certain criteria and whose services were terminated for non-payment or whose termination date was scheduled. See here for complete details (page 4).

Government or Lead Agency

Public Utilities Commission

Dates Available

Effective immediately, extending to April 15, 2020 for residential customers and March 31, 2020 for other classes.

Eligibility Requirements/Restrictions

Customers enrolled in the Arrearage Management Plan offered by National Grid and Pascoag Utility District are currently disenrolled if they miss more than two payments in a twelve-month period under R.I. Gen. Laws § 39-2-1(d)(2)(ix)(A).

Application Deadlines (If Applicable)

N/A

Contact for More Information

(401) 941-4500

List of Additional Information

http://www.ripuc.ri.gov/

PUC’s Public Order 23746


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